Privacy policy
This policy explains what personal information Suvidhan collects through suvidhan.in, why we collect it, who we share it with, and what you can ask us to do with it.
Who we are
Suvidhan is a brand of Suvidhan FinAdvis Private Limited, a loan assistance and CIBIL assistance service operating from Ist Floor, Near M.K.M. Public School, Dori Nagar, Aligarh, Uttar Pradesh, India. You can reach us at support@suvidhan.in or +91 74600 65005. This policy covers the website suvidhan.in.
What we collect
- Information you give us. Your name, phone number, email address and the details you enter in an enquiry or contact form, including the loan amount and purpose, your income and employment type, and any documents you choose to send us.
- Credit information you authorise us to see. Where you ask us to check your credit score or report, we handle the information contained in it.
- Technical information. Standard web server and analytics data such as IP address, browser type, pages visited and time of visit.
We do not ask for your banking passwords, card PINs, OTPs or net banking credentials, and you should never share them with us or with anyone claiming to represent us.
Why we use it
- To respond to your enquiry and advise you on loan or credit options
- To assess what you are likely to be eligible for
- To prepare and submit an application to a lender, where you ask us to
- To assist with a credit report correction or dispute, where you engage us to
- To contact you about your enquiry by phone, email, SMS or messaging app
- To meet legal and regulatory obligations and to keep proper records
- To maintain and improve the website
Who we share it with
We share your information with banks, NBFCs and other lenders only where you have asked us to take an application forward, and only to the extent needed for that application. We may share it with service providers who help us operate — for example website hosting and email — under obligations of confidentiality. We may disclose information where required by law or by a regulator, court or lawful authority.
We do not sell your personal information.
Credit information
Suvidhan is not a credit information company. Where we access your credit report, we do so with your consent and use it only to advise you and, where instructed, to act on your behalf. We do not hold or control the records maintained by TransUnion CIBIL, Experian, Equifax or CRIF High Mark, and we cannot alter what they hold other than through the bureaus' own dispute process.
How long we keep it
We keep your information for as long as needed for the purpose it was collected and for any period required by law or for legitimate record-keeping. You can ask us to delete information we no longer need.
Security
We take reasonable steps to protect the information you give us against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your choices
- Ask what personal information we hold about you
- Ask us to correct information that is wrong
- Ask us to delete information we no longer need to keep
- Withdraw your consent to us acting on your behalf, at any time
- Ask us to stop sending you marketing messages
Write to support@suvidhan.in and we will respond.
Cookies and analytics
The website uses cookies and similar technologies to keep the site working and to understand how it is used. You can control cookies through your browser settings; blocking some may affect how the site behaves.
Other websites
This site links to other websites, including lenders and credit bureaus. We are not responsible for their content or their privacy practices. Read their policies before giving them your information.
Children
Our services are intended for adults. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The version published on this page is the one that applies.
Contact us
Questions or complaints about privacy: support@suvidhan.in, +91 74600 65005, or Ist Floor, Near M.K.M. Public School, Dori Nagar, Aligarh, Uttar Pradesh.
See also: terms and conditions · disclaimer · contact us
